EPCS: Do I meet the requirements to prescribe controlled substances?

EPCS Requirements in DrChrono

The DrChrono EHR supports the prescription of controlled substances within its e-Rx feature. Before prescribing controlled substances, several requirements must be met. DrChrono does not support e-prescribing outside of the United States.

Personal Requirements

  • Registration with the DEA to provide controlled substances and satisfy all prerequisites found here, as needed: Prerequisite Registrations Needed for EPCS.
  • Identifying information to pass a Level of Assurance 3 (LOA 3) ID proofing check provided by Inflection/DUO.
    • Name, Date of Birth, Social Security Number
    • DEA Number
    • NPI Number
    • Credit Card Number (Used for a credit check to cross-check your identifying information. Your credit card number will not be stored. Your credit score will not be affected.)
    • Address and Phone Number. This phone number must be the number associated with your address in your credit profile.
    • Answers to a personal knowledge questionnaire based on your credit profile, including information on your bank accounts, past mortgages, home, and automobile purchases.
  • Satisfy the system requirements for DrChrono, found here: EPCS System Requirements
  • You must also own a mobile device capable of installing the DUO Mobile app available on iOS and Android.

Account Requirements

  • You must be on a paid Hippocrates, Apollo, or Apollo Plus DrChrono account with the EPCS add-on. Apollo Plus accounts have the EPCS feature included. To add EPCS to your account, contact your account manager or email accountmanager@drchrono.com.
  • You must be on a provider account. Nursing and scheduling staff members cannot prescribe controlled substances.

Setup Requirements

  • You must have completed the e-Rx setup process prior to setting up EPCS. To set up e-Rx, please visit our guide found here: Getting Started: Setting Up e-Rx.
  • You must have 2-Factor Authentication enabled in your account. To enable 2-Factor Authentication, please visit our guide here: How do I set up 2-Factor Authentication in my account?
  • You must have filled out all e-prescribing identifier information in your DrChrono account settings shown below.



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