DrChrono has made it easy to monitor texts, follow-up, and auto-phone call reminders that are sent to patients.
Below are the steps!
- Navigate to Account
- Account Settings
- Usage
Note: It is the user's responsibility to monitor usage. Please contact your Account Manager to discuss any overages or usage questions.
The Usage page tracks, incoming/outgoing faxes, billing claims/statements mailed, and outgoing reminders.
The Text/Phone Messages section displays how many text messages and auto phone call reminders have been sent out to patients during the bill cycle month (including follow-up reminders).
For information about confirmation and status of reminders see our article Are my patients getting their reminders?