Core 17: Use Secure Electronic Messaging

Objective

Use secure electronic messaging to communicate with patients on relevant health information. 

Measure

A secure message was sent using the electronic messaging function of CEHRT by more than 5% of unique patients (or their authorized representatives) seen by the eligible professional during the EHR reporting period. 

  • DENOMINATOR: Number of unique patients seen by the eligible professional during the EHR reporting period. 
  • NUMERATOR: The number of patients or patient-authorized representatives in the electronic messaging function of CEHRT during the EHR reporting period. 
  • THRESHOLD: The resulting percentage must be more than 5% in order for an eligible professional to meet this measure. 

How To (Website):

Patients need to follow the below steps, in order for EP's to meet the criteria.

Step 1: Login to onpatient.com.

Step 2: Click on the patient name > Messages > New Message > Select the provider > Send Message

Exclusion

Any eligible professional who has no office visits during the EHR reporting period, or any eligible professional who conducts 50%, or more of his or her patient encounters in a county that does not have 50% or more of its housing units with 3Mbps broadband availability according to the latest information available form the FCC on the first day of the EHR reporting period. 

For additional information from the CMS regarding Core 17: Use Secure Electronic Messaging click here.

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