If you're having trouble with your DrChrono fax, you will need to contact our customer success team by submitting a ticket.
When sending your email, submitting the answers to the following questions will speed up the troubleshooting process.
- Are you able to receive faxes?
- Are you able to send out faxes?
- Are all of your fax lines being affected or is it just one DrChrono fax line? If it's only one please list the number that's being affected.