The patient cannot directly edit their Medication/Allergies and Problems, but they do have the option to inform their provider of any changes by 1) sending a message to your provider, or 2) providing any changes in the “Changes to Medication” section when filling out the check-in forms prior to the appointment.
NOTE: Option 2 is dependent on whether the provider provides access to the patient to fill out the forms prior to the appointment via OnPatient or Check-In App.
Below are steps on how the patient can inform the provider of any changes to the Medications/ Allergies and Problems.
1. Log into the OnPatient Portal and click on Send Message.
2. Click on Send Message once the message is drafted and ready to be sent.
1. If you are using OnPatient or the Check-In App to onboard patients prior to the appointment, log into OnPatient click the Check In option beside the appointment.
2. Next, scroll to the Medication/Allergies and Problems sections and note any changes.