We always suggest when you're setting up your practice, that you have a test reminder sent to your phone number so you can see the SMS text that gets sent and hear the reminder message that is left.
You may discover that your name is being mispronounced (technology has only come so far) but no worries. We can fix that.
1. Go to Account > Account Settings and select the General tab.
2. Enter the phonetic pronunciation of your name.
3. Scroll down and click Update Entire Profile at the bottom of the screen.