You can generate a report from the Remittance Report and use it to validate with your bank statement to ensure that you have received all deposits and/or checks that match with ERAs and EOBs posted to your account.
1. Hover over the Billing Tab and Choose Remittance Reports.
2. You can search either choose ERA & EOB, ERA or EOB, Trace#, Date Range, Patient name/Chart ID, or Insurance name/Payer ID.
3. This will list all the ERA/EOB received from insurance payers. You have the option to print and export to an excel spreadsheet also, to verify that you received the funds listed under the Paid column as either a paper check or electronic funds transfer (EFT) to your bank account.
ERAs (or 835 files) are uploaded as they are received throughout the day from the clearinghouse. What is listed in the morning could look different than what it looks like at the mid-point of your day and different from what it might look like at the end of the day. The most current ERA will always be listed on top.
Also, please note that it is not unusual to receive the ERA a day or two before you receive the physical check or EFT deposit. The dates listed under Check Date and Posted Date will help you identify those payments that are in transit.