BI Tools - Provider Utilization Analysis

Using Provider Utilization Analysis

This screen helps you understand the percentage of utilization of your providers and offices, it shows their Total Work Hours vs Scheduled Hours vs Billable hours and you can also identify what percentage of appointments are Canceled, Rescheduled and No Show for each provider/office.

You can use the below filters to view the data only for specific providers, offices and for a date range.

 

Calculations

Our system sets the total work hours per doctor for a week as 40 hours by default and calculates the book appointments and utilization percentage based on that number, if you want to customize it then you can the enter the total work hours per provider for a week in the "Hours/Week".

If the total work hours for your providers varies from one from provider to the other provider then you can set the total work hours for a week for each provider in the Account > Doctor Settings > Billing > Miscellaneous > "Hours Worked per week, for utilization analysis".

 The end calculation of your booked appointments percentage is equal to:

# of scheduled hours (includes fractions of hours) / # of working hours stated

 

 The end calculation of your booked appointments percentage is equal to:

[# of scheduled hours (includes fractions of hours) - # of rescheduled, cancelled and no show hours] / # of working hours stated

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