In order to resubmit a claim that was partially denied follow the steps outlined below:
1. Hover over the Billing tab and select Live Claims Feed.
2. Search for the patient and select the from the drop-down.
3. Click on the appointment date, it will take you into the Billing Detail screen.
4. Click on the Claim Type field and select Re-submission from the drop-down. (Please note, Medicare does not accept re-submitted claims. If you need to resend a claim to Medicare, please use the default option to avoid rejection.)
5. Check the box EDI Billing Note and enter the reason for the resubmission. (Ex: Resubmitting the CPT Code: 99213).
6. Please make sure you check the box Re-submit Claim.
7. Please select the billing status as **Bill insurance** for primary and **bill secondary** for secondary claims and click on Verify & Save.
Please note you will not be able to bill only the partial code alone that was denied.