How to Resubmit a Claim for a Partial Denial Posted by the Insurance Company?

Edited

In order to resubmit a claim that was partially denied follow the steps outlined below:

1. Hover over the Billing tab and select Live Claims Feed.

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2. Search for the patient and select the from the drop down.

 

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3. Click on the appointment date, it will take you into the Billing Detail screen.

 

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4. Click on the Claim Type field and select Re-submission from the drop down.  (Please note, Medicare does not accept re-submitted claims.  If you need to resend a claim to Medicare, please use the default option to avoid a rejection.)

 

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5. Check the box EDI Billing Note and enter the reason for the resubmission. (Ex: Resubmitting the CPT Code: 99213).

 

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6. Please make sure you check the box Re-submit Claim.

 

7. Please select the billing status as **Bill insurance** for primary and **bill secondary** for secondary claims and click on Verify & Save.

 

Please note you will not be able to bill only the partial code alone that was denied from DrChrono.

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