How to use an alternative pay to address in patient statement.

Please follow the below instructions to have the alternative Pay to Address to populate in the patients statement:

1. Hover your courser on Accounts and select Accounts Settings.


2. Click on the "Edit" corresponding to the office.

3. Click on the “Billing” tab.

4. Scroll down and check the box "Use alternate pay to address in Patient Statement" and enter the address in the field.

Once you check the box and update the address in the Account > Offices.

Please follow the below steps to choose the offices in the Account settings.

1. Hover over the "Accounts" and choose "Account settings".

2. In the "Billing" tab, scroll down to "Patient Statement" settings and choose the office from the "Pay to Address" dropdown > Click on Save.

The office that you select from the Pay to Address field will populate in the patient statement.


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