For any account-related changes, our Account Management team is here to help. After you have completed your implementation & training, you should have an assigned account manager. You may contact your account manager for account help.
If you forgot your account manager or their contact information, please email email@example.com, and someone who can help you will soon be in touch.
Contact our Account Management team for the following services
- Account Upgrades
- Account Downgrades
- Provider Additions
- Account Suspensions
- Undoing Suspensions
- Account/Provider Settings
- Account Review
- Contract Renewal
- New Feature Review
Have a question about using DrChrono? Submit a ticket to our support center. Also please take a look at our help center which contains a wealth of self-help resources.
Please feel free to contact support for any of the following questions.
- Product Usage Questions
- Feature Questions
- Bug Submission
- Meaningful Use Questions
Revenue Cycle Management Questions
For specific revenue cycle management/medical billing questions, you may call or email your account manager for basic assistance or submit a support ticket here. After submitting a ticket, a support member will contact you.