In drchrono, we do not have the option to delete an EOB/ERA. However, we can archive them.
In order to archive an EOB/ERA, Please follow the steps outlined below:
1. Navigate to “Billing”.
2. Click on “Remittance Reports”.
3. Enter the EOB/ERA number in the “Trace#” field.
4. Once the number is entered, the EOB/ERA will populate from the drop down.
5. Select the EOB/ERA number from the drop and click on the “Update” button.
6. Now, click on the EOB/ERA number, which appears like a hyperlink.
7. Click on “Action” and select “Archive Transactions” from the list.
This will archive the entire transactions in the EOB/ERA.