Printing Quest Lab Labels in drchrono
In drchrono, DYMO label printers can be used to print Quest Diagnostics specimen labels directly from the EHR. In order to print, you will need to install the required DYMO software.
IMPORTANT - Do not connect the printer to your computer until after the software installation is complete.
STEP 1. Download and install the DYMO LabelWriter software and driver for your DYMO printer based on your computer's Operating System (Mac or Windows) using this link: DYMO Support
STEP 2. After installing, look for a DYMO icon on your desktop in the upper right-hand corner of the menu bar for macOS or bottom right-hand corner of the system tray for Windows.
STEP 3. Right click on the icon to access the menu below. "Click Configure".
STEP 4. Select "Use single port". Do not change the default port number. This will affect how the printer communicates with drchrono. Click "OK".
STEP 5. Restart your computer. Closing your browser is not sufficient to install the driver.
STEP 6. Right-click the DYMO icon in the menu bar again and click "Diagnose".
STEP 7. This will create a pop-up, asking to open a test page. Click 'OK' to continue.
STEP 8. A tab will open in your default browser, confirming that the DLS Web Service is running.
By installing the driver, you launch a web service which listens for your printer over a specific port, which drchrono communicates with.
For additional information, please visit the following page: DYMO Label Web Service FAQ
LabCorp does not print labels using a DYMO printer. Instead, use a standard office printer for your LabCorp labels. Please use LabCorp 8-label paper when printing LabCorp labels. The LabCorp 8-label paper is an 8.5x11" sheet of paper with allocated specimen labels that you may request from your LabCorp representative.