Printing Labels in drchrono
In drchrono, DYMO label printers can be used to print Quest Diagnostics labels directly from the EHR. In order to print, you will need to install the required DYMO software.
STEP 1. First download the DYMO software for the appropriate OS with this link: DYMO Support
STEP 2. This will create an icon found in the upper right hand corner for macOS and bottom right hand corner for Windows.
STEP 3. Right click on it to access the menu. "Click Configure"
STEP 4. Select "Use single port". Do not change the default port number. This will affect how the printer communicates with drchrono.
STEP 5. Restart your computer. Closing your browsers is not sufficient to install the driver.
STEP 6. Open the DYMO menu and click "Diagnose".
STEP 7. This will create a pop-up, asking to open a test page. Click 'OK' to continue.
STEP 8. A tab will open in your default browser, confirming that the DLS Web Service is running.
By installing the drivers, you launch a web service which listens for your printer over a specific port, which drchrono communicates with.
LabCorp does not print labels using a DYMO printer. Instead, use a standard office printer for your LabCorp labels. Please use LabCorp 8-label paper when printing LabCorp labels. The LabCorp 8-label paper is an 8.5x11" sheet of paper with allocated specimen labels that you may request from your LabCorp representative.
If LabCorp 8-label paper is not available, you may use Avery 5434 paper as a secondary, LabCorp approved option to print specimen labels. You may order Avery 5434 label sheets from any office supply store. Before using Avery 5434 paper, you’ll need to adjust your printer to accommodate the 4x6" paper size for this Avery label type.