What's New
Clinical and Regulatory
| Summary | Description | Support Center Article |
|
Update to Support Next Question Condition for Range Comparison in Prior Authorization Workflow (CoverMyMeds) |
The prior authorization workflow has been updated to include a conditional logic for the next question. When users are required to answer additional prior authorization questions, the subsequent question in the workflow are determined based on the response to the previous question. | Submitting a Prior Authorization using the CoverMyMeds integration (Web) |
| Update to Support Next Question Condition for Single Comparison in Prior Authorization Workflow (CoverMyMeds) | The prior authorization workflow has been updated to include a conditional logic for the next question. When users are required to answer additional prior authorization questions, the subsequent question in the workflow are determined based on the response to the previous question. | Submitting a Prior Authorization using the CoverMyMeds integration (Web) |
Payments and RCM
| Summary | Description | Support Center Article |
|
New Payer ID for Carisk Partners |
Payer ID E4509 City of Santa Monica has been added for clearinghouse Carisk Partners. | |
| ePS Enrollment Requests | When you request enrollments through the ePS portal, you see TIN/NPI combinations with existing ePS enrollments. You can add a new combination within the portal window. | ePS Request Submission Portal |
|
New York Workers' Compensation Forms |
The New York Workers' Compensation Board no longer accepts forms C4, C4.2 and C4 Auth. These forms no longer show in DrChrono. | |
|
Additional Fields Tracked in the Billing Log |
The Billing Log was updated to capture details for the following fields: Referring Provider, Ordering Provider, Is Patient Condition Related to Employment, Auto Accident and Other Accident, Claim Type, Original Claim #, Payer pre-auth#, Purchased Service Provider, Payment Profile, Primary Insurer, Secondary Insurer, Billing Provider, Supervising Provider, and EDI Note. |
Practice and Patient Engagement
| Summary | Description | Support Center Article |
|
Updated the Availability Endpoint to Support Date Ranges |
The availability endpoint did not support date ranges, which caused issues when the time zone was set and the new dates spanned more than a day. The endpoint has been updated to support date ranges so that it will now count the hours from each day if the time zone is provided. |
Resolutions
| Product Area | Summary | Description |
| Clinical and Regulatory |
Resending Medication with Obsolete NDC (Drug Database Migration) |
When a medication is resent from the medication list using an outdated National Drug Code (NDC), you are directed to the Medication tab on the send eRx screen. An alert notifies you that the medication is obsolete. |
| Clinical and Regulatory |
Saving Form Field Changes Error in Clinical Notes |
We fixed an issue that caused an error when you saved form field changes in a clinical note. You can now save form field changes in a clinical note. |
| Clinical and Regulatory |
Saving Child Smart Field Changes Error in Clinical Notes |
We fixed an issue that caused an error when you saved smart field changes in a clinical note. You can now save child smart field changes in a clinical note. |
| Payments and RCM |
Automatic Updates to Billing Profiles |
We addressed an issue that was entering an updated date when you sorted the list. The date now only updates when you make a change to the actual profile. |
| Platform |
Logos Failed to Upload to the DrChrono Partner Marketplace |
We fixed an issue where logos failed to upload to a DrChrono Partner Marketplace listing. You can now upload logos. |
| Platform |
Blank Pages Load in the DrChrono Partner Marketplace |
We fixed an issue where blank pages loaded when you selected a partner listing. The partner app page now loads when you select a partner listing. |