When changing your password, or creating a new staff account: you must create a complex password.
Ideally, your password should:
- be at least 10 characters in length
- contain at least one number (0-9)
- contain at least one capital letter
- contain at least one special character (optional, but highly recommended).
If you continue to experience issues with password creation, please contact your Implementation Manager, Account Manager or Customer Support (via submitting a support ticket).