Enabling your browser's camera for video visits on Safari

In order to use DrChrono's telehealth feature, you must enable your camera so that you can join video visits. 

First Video Visit Launch

When you start your first video visit, you will be asked to allow access to your browser and microphone. Click Allow and you will be ready for your video visit.

video-instructions-safari1.png

What to do if your video was previously disabled in your browser

If your camera had been previously disabled in your browser, not to worry, click on Safari the top left of Safari's toolbar and select Preferences

video-instructions-safari2.png

For Video

Click on Websites on the top and then Camera on the left. Next select Allow from the dropdown on the left next to the website. 

video-instructions-safari3.png

For Sound

Click on Websites on the top and then Microphone on the left.  Next select Allow from the dropdown on the left next to the website. 

video-instructions-safari4.png

Finally, refresh the browser and you'll be ready for video visits. 

Was this article helpful?
0 out of 1 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk