My account is on a Read-Only plan. What information do I have access to?
Please contact your account manager about pricing for the Read-Only plan.
- 24/7 DrChrono login access with full account access to view all patient records, medical data, billing information, and otherwise
- The ability to export data at your convenience
- You will not be able to create any new appointments (on the web or via the API) or send out any new claims to existing appointments
- Your Fax line is limited to outbound faxes only
- SMS reminders, email reminders, and Phone communication will be disabled
- Limited access to reports such as the advanced report tool
- Clinical notes can not be changed once on the Read-Only plan, but you can download them.
- Patients will lose access to their OnPatient account
- Export capabilities via the API are still available
Billing Work-Down Read-Only Plan
- 24/7 DrChrono login access with full account access to view all patient records, medical data, billing information, and otherwise
- The ability to export data at your convenience
- You will not be able to create any new appointments (on the web or via the API) or send out any new claims to existing appointments
- Ability to receive ERAs and access to view all existing claims. Please note: you may NOT re-submit claims on a Billing Work-Down Read-Only plan
- Your Fax line is limited to outbound faxes only
- SMS reminders, email reminders, and Phone communication will be disabled
- Limited access to reports such as the advanced report tool
- Clinical notes can not be changed once on the Billing Work-Down Read-Only plan
- Patients will lose access to their OnPatient account
- Export capabilities via the API are still available