So, you've completed all of your initial enrollments (EDI for claims; ERA for electronic remits; RTE for real time eligibility, if required) but now need a few more. How do you proceed? With Waystar's portal, the process is very easy!
All you need to do, is first verify that the service you are requesting is available for that particular payer and that enrollment is required. For example, some payers do not offer ERAs or provide for RTE checks. This link will take you to Waystar's Payer List (professional claims) where you can check to see if 1) the service is available and 2) if enrollment is required.
Here is an example of how a payer will look on Waystar's payer listing:
(Information listed in the above chart is correct as of the day it was pulled and is for informational purposes only. Changes can be made by the payer at any time. Please check the Waystar payer listing for the most updated information.)
The payer name and electronic payer id are listed on the left. In the columns to the right are listed the available services (professional claims; institutional claims, remits/ERA, eligibility, etc). An open circle designates that enrollment is not required, while a filled in circle requires enrollment.
If the service is available and enrollment is required, all you need to do is enter the request into the Waystar portal, using your username and password. The request will process exactly the same as it did when you initially set up your payers with Waystar. Any additional documents required by the payers to complete the request, will be available in your portal. You will also be able to check the status of your request in real-time.