If you move your physical office location, there are a few steps you need to take to ensure your claims are processed by payers without delay.
- Establish the new office location and date you will begin seeing patients at the new location
- Contact each of your payers and follow their procedure to update your office location, complete with the effective date of the move.
- Set up the new office in DrChrono (https://support.drchrono.com/hc/en-us/articles/203060610?)
- When you schedule patients, make sure you schedule them in the office where you will be seeing them; new or previous office. This will ensure that the correct physical location of the service populates correctly in box 32 of the HCFA.
