Adding a provider to your account is easy to do, but the process can only be done through your account manager. If you do not remember your account manager's contact information you can email firstname.lastname@example.org or you can submit a support ticket.
What to Include in your Request
You will need to include the name and email address of the new provider as well as the start date for them to be added to the account. You can set this up several weeks in advance, but please allow a minimum of three business days to process the request. Once the information has been received by your account manager, they will reach out to you to complete the necessary paperwork to add the provider to your current contract.
What To Do after the Provider Has Been Added
- Another member of the practice will need to log in to the account for the new provider to appear in the account
- Add or adjust any permissions for the provider that match the unique needs of your practice
- If needed, familiarize the provider on using telemedicine
- Select a specialty and add any credentials to the provider's profile.