It's important to note payers will appear by the insurance company name listed, even if the payer id is the same.
Ex: 60054 Aetna, 60054 Aetna Health Plans, and 60054 Aetna PPO would be listed on 3 separate lines because the names are different, even though they are the same insurance. Having them separate makes it more difficult to see a complete picture of what is outstanding for a payer. The easiest and quickest way to fix this is through Billing > Bulk Edit Payer IDs.
This is how it will appear on Billing > Accounts Receivable. Even though the Aetna (payer id 60054) and Cigna (payer id 62308) are going to the same "address" or payer id, they are listed as separate entities because the title of the company does not match. The challenge with this is knowing exactly how much either of these plans has outstanding because they are listed on separate lines. By utilizing Bulk Edit Payer IDs to ensure the insurance company names are the same, the lines and amounts due will combine, making it much easier to see the amount and age of the outstanding claims for each payer.
