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  1. DrChrono Customer Success
  2. OnPatient for Patients
  3. Patients Invited by Doctors
  4. Account Management

Account Management

  • How do I activate my OnPatient account?
  • What are the password requirements for OnPatient?
  • I forgot my password. How do I reset it?
  • How do I cancel my OnPatient account?
  • Accessing Your Health Profile through OnPatient
  • Paying through OnPatient
  • I already have an OnPatient account with another provider's office. Can I connect with OnPatient to a different doctor's office?
  • What is the Representative option used for?
  • How do I change the email address associated with my OnPatient account?
  • When I clicked on the OnPatient invite I received, I was unable to complete the sign up process. I tried to start over, but I am not able to do so, why?
  • I don’t feel comfortable providing my Social Security Number as part of the identity verification process for OnPatient portal access. Do I have any other options?
  • Families Using OnPatient: What if my entire family only wants to use one email address?
  • How do I disconnect my OnPatient account?
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