While using the DrChrono EHR, you have the option of having a Billing Problems email sent to you and/or other staff members. To begin, hover over Account on your navigation bar and select Account Settings.
Under Account Settings, select the Email tab.
In the section titled Incoming Email search for a line titled Daily Billing Problems Email. If you would like a daily billing problems email, select the checkbox and enter your recipients' email addresses in the box below-titled Recipients of Billing Email. Your recipients must be separated by a comma or space.
To save your settings, select the blue 'Update Entire Profile' at the bottom of the page.
Afterward, once a day, recipients will receive an email detailing the unresolved billing problems in your practice. This includes an email that notifies you of any unbilled appointments listed in chronological order.