Patients can use the OnPatient patient portal to engage with their personal health records (PHR). Through DrChrono you can enable online scheduling, access to health information, and secure messaging. OnPatient empowers patients to be more active with their health records and their practice.
Inviting Patients to OnPatient
Enabling your patients is simple with an email or physical address and:
- The patient's Social Security Number
- Or the patient's Date of Birth and Phone Number
Users can send an OnPatient invite via
- OnPatient hyperlink in the patient header
- OnPatient access section of patient chart
- OnPatient icon from the appointment screen
Clinicians participating in MIPS reporting will need to invite a patient to OnPatient within 4 business days of the patient's initial appointment date to fulfill the "patient access" requirement for promoting interoperability. If the specified timeframe passes, users will have to wait until the next reporting year to fulfill this requirement.
There are (4) invite options that will appear in the enable patient access drop-down.
- Invite via Email
- Invite & Opt-Out via Email
- Invite via Letter
- Invite & Opt-Out via Letter
Inviting via Letter
If a user chooses to invite via letter or invite & opt-out via letter, a pop-out window will appear to preview the letter before printing.
Opting out will send an initial invite to the patient and opt them out of receiving an invite for future appointments.
Once enabled, OnPatient provides several key features for you and your patients.
1. Secure Messaging
After signing up for OnPatient, they can send and receive messages to and from their provider.
A provider or staff member can see the message from the patient, reply, make notes, view their chart, upload the document, and even assign it as a task to another member of the practice.
2. Online Scheduling
Using OnPatient, patients can schedule appointments directly on the calendar as long as that office is enabled for online scheduling. Patients can log in, select an available time slot, schedule an appointment, and provide a reason for the visit.
The patient will receive an email confirmation of the appointment, and the practice can now view and edit the appointment on the schedule using DrChrono.
3. Intake and consent forms
From onpatient.com or the OnPatient app, a patient can log in and update forms for upcoming appointments.
The patient can then update demographic information, patient photo, medical history, reasons for the visit, additional questionnaires, and even sign consent forms, reducing in-office paperwork and increasing efficiency.
4. Electronic Health Information
Once an appointment is complete, the patient can log onto OnPatient and view the health information from the visit as well as download a clinical summary with medications, allergies, and lab results, keeping the patients informed and in control of their personal health information.
