My account is on a Read-Only or Billing Work-down plan.  What information do I have access to? 

My account is on a Read-Only plan.


What information do I have access to?

Please contact your account manager about pricing for the Read-Only plan.

  • 24/7 DrChrono login access with full account access to view all patient records, medical data, billing information, and otherwise
  • The ability to export data at your convenience
  • You will not be able to create any new appointments (on the web or via the API) or send out any new claims to existing appointments
  • Your Fax line is limited to outbound faxes only
  • SMS reminders, email reminders, and Phone communication will be disabled
  • Limited access to billing reports. Full access to system reports under the reports menu
  • Clinical notes can not be changed once on the Read-Only plan, but you can download them.
  • Patients will lose access to their OnPatient account
  • Export capabilities via the API are still available



Billing Work-Down Read-Only Plan


What information do I have access to?

  • 24/7 DrChrono login access with full account access to view all patient records, medical data, billing information, and otherwise
  • The ability to export data at your convenience
  • You will not be able to create any new appointments (on the web or via the API)
  • Ability to receive ERAs and access to view all existing claims.
  • Your Fax line is limited to outbound faxes only 
  • SMS reminders, email reminders, and Phone communication will be disabled
  • Limited access to billing reports. Full access to system reports under the reports menu
  • Clinical notes can not be changed once on the Billing Work-Down Read-Only plan
  • Patients will lose access to their OnPatient account
  • Export capabilities via the API are still available