Enable Touch ID Fingerprint or Face ID Login on the iPad

Enabling Touch ID on the EHR/EMR App

In the EHR/EMR app, Touch ID is a convenient way of logging in to your DrChrono account using your fingerprint. First, make sure your device supports Touch ID. Touch ID is available on the iPhone 5s or later, the iPad Pro, iPad Air 2 or later, and the iPad Mini 3 or later. You can identify your iPad model here.

If your device has Touch ID enabled, log into your DrChrono app and select Account. Make sure that the Use Touch ID switch is enabled so that the indicator is green.

Once your Touch ID setting is enabled, you will need to add your fingerprints to your device's fingerprint registry. To begin, tap on settings on your iPad.

Select Touch ID & Passcode on the left-hand navigation bar. Then, select Add a Fingerprint to bring up on-screen instructions on recording your fingerprints. Once that is completed, Touch ID will automatically prompt you for a fingerprint when you open your DrChrono EHR/EMR app.

Enable Face ID Login

You can also enable Face ID to log in to DrChrono. First, you have to set up Face ID on your iPad For more information on setting up Face ID see Apple's site here.

After setting it up, you can use it to log in to your DrChrono app. You will be prompted to allow DrChrono to use Face ID. Tap OK to allow. You will now be able to use Face ID to log in to DrChrono's app on your iPad.

iPad Enable Face ID prompt.png

You can disable Face ID in the app settings on your iPad.

Disable Face ID In iPad Settings.png