You can verify your patient's cell phone number to ensure it can be used for text message reminders. This verification can be helpful if a patient's home phone number was accidentally entered into the cell phone field.
Note: DrChrono only supports SMS text reminders to US-based numbers and US territories.
In the patient's chart go to Demographics and select the Important tab. Click on the link to verify the patient's number.
A window will open. Enter the patient's number and click Search.
The results will appear. The Phone Line Type will allow you to confirm whether or not it is a cell phone in order to receive text message reminders.
