When your patient is signed up with OnPatient, you have the ability to securely send any patient files to them which they can access by logging in to the portal.
The supported file types that are accepted with OnPatient messaging are JPEG, PDF, TXT, GIF, and PNG.
Navigation
To send files to your patient, you'll need to reach the DrChrono EHR communications page. To reach the communications page, you need first to open your patient's chart and select the Communication section.
Sending Attachments
On the communications page, make sure you are on the Messages tab. On the messages tab, you'll see a blue Send Message button. Click on this button to open up a new message.
On your new message, select the button titled Attach a file.
You'll be prompted to browse for the file you would like to send. Search for your file and hit open.
Notice that your documents have now been attached to the message. Fill out the remainder of the message and select Send Message.
Your message alongside your attachments will be sent to your patient. You can review the messages that you have sent along with the attachments associated with those messages in the message center under Sent Messages.
