Add Patient Preferred Pharmacies in DrChrono

In DrChrono, you can designate a patient's preferred pharmacy by navigating to the Demographics section of their patient chart. Once added, this pharmacy will be set as the default location for processing electronic prescriptions (eRx).

Adding a preferred pharmacy

Patient Chart

  • In the patient chart, select the Demographics section > Demographics tab.
  • Under Patient Profile> Patient Info section > Preferred Pharmacies > Add Pharmacy.
  • Search for the pharmacy using the keywords in the search box.
    • Additional options to search by order type and distance are also available.

Once the pharmacy has been selected, Add & Set as Default, Add Pharmacy or Cancel.

The pharmacy will appear on the patient's preferred pharmacies list. Users can select one pharmacy from this list to set as the default, (if it was not set at the time of selection) by clicking the star icon or click the trash icon to delete it. The default pharmacy is configured individually for each patient.

Send eRx


  • In the Send eRx screen,  enter the necessary information in the New Prescription fields.
  • Scroll down to Select Pharmacy.
    • If favorite pharmacies were added via the Demographics tab, the list will appear.
  • Search for the pharmacy using any of the following options:
    • the keywords indicated in the search box.
    • show favorites  (practice group's list of favorite pharmacies).
    • patient's preferred - patient's default pharmacy. 
  •  Toggle betweenScreen_Shot_2023-01-04_at_9.28.40_AM.pngto modify the search.
    • Proximity will search for the nearest pharmacies based on the patient's address and the selected distance (in miles).
  • Once the list of pharmacies populate, check the pharmacy to Add to Patient's Preferred Pharmacies.

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