My patient's appointment moved! How did this happen?

DrChrono does not automatically move appointments. Sometimes a staff member may accidentally move an appointment from the website or the iPad.

Here's how you can check if someone within your practice moved an appointment.

1. Go to Clinical > Audit Log.

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2. You can refine the search by the patient name, the username you're looking for, and the date range. You can see from this log that the user changed the patient's appointment from 10/13 to 10/14

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If the appointment was accidentally removed from the calendar, you can restore it to the calendar with our appointment recovery tool.