What's new
Billing and Payments
| Summary | Description | Knowledge Base Article |
| Prior Authorization number included in reporting | The prior authorization number has been included as an available field in both the Live Claims Feed and in Advanced Reporting. | Payer Pre-Auth showing on Reports |
| Additional HCPCS code added | HCPCS code J1010 has been added to the DrChrono system and can be added to your fee schedule and included on patient claims. | |
| HCPCS code added | HCPCS code J2782 has been added to the DrChrono system and can be added to your fee schedule and included on patient claims. |
Clinical
| Summary | Description | Knowledge Base Article |
| Auto-populate fields for vaccine record | After saving the new vaccine in the Vaccine inventory management screen, it will become available as an option in the Vaccine Inventory lot dropdown field on the Step 3: Record Vaccination screen. When a user selects one of the vaccine options, the associated fields will automatically populate based on the information provided when creating the vaccine in the Vaccine inventory management screen. | How to use the Iron Bridge Integration (Immunization Registries Partner) |
| Auto-populate fields by both CVX and vaccine name | If the user updates or enters a value for either the CVX code or the vaccine name, the other fields will automatically update based on the latest value entered for either the vaccine name or CVX code. | How to use the Iron Bridge Integration (Immunization Registries Partner) |
Practice Management
| Summary | Description | Knowledge Base Article |
Appointment Profile - Add checkbox to indicate whether clinical note is required for appointment |
Appointment profiles will have a new checkbox labeled “Optional Clinical note”. If the checkbox is selected, the clinical note is optional for the appointment. If the checkbox is not selected, the clinical note is required for the appointment. | |
| Feedback Footer Icon
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The Feedback Footer icon now directs you to https://drchrono.canny.io/ where users can leave feedback. |
Resolutions
| Product Area | Summary | Description |
| Payments and RCM | Fix deployed for transaction report
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A bug that involved which patient diagnosis codes would be exported on the transactions report has been fixed. The exported diagnosis codes will now reflect only those specifically identified via diagnosis pointer for a particular visit.
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| Practice Management |
Resolved issue where Advanced Reports export is blank in the Message Center |
The file attached to the Message Center will be populated with the correct results of the report. |
| Platform | "Download Android" option showing on Onpatient invite emails |
We've removed the "Download Android" from any new Onpatient invite emails as the Onpatient Patient Portal is not supported on Android devices. |
Coming soon
| Summary | Description | Knowledge Base Article |
| Support PIN | We're thrilled to announce a more secure identity-proofing process and a smoother and more efficient support experience! Beginning on May 23, 2024, we'll introduce Support PINs for contacting our support team.
When you contact DrChrono's customer support, you'll need to provide a 4-digit auto-generated PIN for account identity verification. Our support staff will use this PIN to confirm your identity, ensuring a smooth and efficient support experience whether you reach out via phone call, ticket, or email. |
DrChrono Support PIN |
| Two-Factor Authentication (2FA) with Authy | To further protect your account, we'll encourage all users to enable two-factor authentication (2FA) starting May 13th. Beginning May 13th, when you log into your account, you may see a prompt encouraging you to enable 2FA. Remember, setting up 2FA is entirely your choice, but we highly recommend it for its added security. If you would like to enable 2FA early to prevent getting an alert, you can follow the steps outlined in How do I set up Two-Factor Authentication (2FA) in my account?. |
Two-Factor Authentication (2FA) |