You can send a corrected claim by following the steps below to all payers except Medicare (Medicare does not accept corrected claims electronically).
To submit a corrected claim to Medicare, make the correction and resubmit it as a regular claim (Claim Type is Default), and Medicare will process it.
- Hover over the Billing tab and select Live Claims Feed.
- Search for the patient and select it from the drop-down.
- Press on the appointment date, and it will take you to the Billing Detail screen.
- Press on the Claim Type field and select Re-submission from the drop-down.
Please note that Medicare does not accept resubmitted claims. If you need to resend a claim to Medicare, please use the default option to avoid rejection.
- Check the box EDI Billing Note and enter the reason for the resubmission. (Ex: Resubmitting the CPT Code: 99213).
- Please make sure you check the box Re-submit Claim.
- Select the billing status as **Bill insurance** for primary and ** Bill secondary** for secondary claims, and press Verify & Save.
Please note you will not be able to bill only the partial code that was denied.