Using the Copy Diagnostics to Clipboard Function

If a user encounters a clinical note error, they can utilize the "Copy Diagnostic to Clipboard " button when reporting the new issue to support.

Steps

1. Click the blue " copy diagnostics to clipboard" button.
2. A pop-out box (bottom left corner) will confirm "copied diagnostics to clipboard".
3. Click the link "filing a support ticket".
4. The page will be directed to the support ticket.
5. Fill out the support ticket as normal with any required information/details.
6. Paste a copy of the diagnostics (using the function of your mouse/mousepad).

Examples of clinical note errors