Change your email address as a provider | Change staff members' email addresses as a practice administrator | Change your email address as a staff member
Providers can update their DrChrono email address in Account Settings. Practice administrators can update staff members' email addresses in Staff Members, while staff members can update their own email addresses in Staff Account Information. New email addresses must use a domain approved by your practice group. The Audit Log tracks every time you update your email address.
To turn this feature off or allow new email domains, create a support case.
Change your email address as a provider
- Select Account > Account Settings.
- Select Change Email.
- Select the verification link in the email.
A web page opens and shows a successful email verification message.
If you are set up for single sign-on (SSO), you must change the email address associated with your identity provider. Learn how to request SSO for your account.
Change staff members' email addresses as a practice administrator
- Select Account > Staff Members > Staff tab.
- Select Edit (for a specific staff member).
- Select Change Email.
- Continue from step 3 in the provider procedure.
Change your email address as a staff member
- Select Account > Staff Account Information.
- Select Change Email.
- Continue from step 3 in the provider procedure.