The DrChrono platform includes the Patient Check-In App, independent of the EHR/EMR app designed to streamline the patient check-in process. The Check-In app includes a Kiosk Mode where your patient may verify their background information, answer questions, and sign consent forms without the supervision of a receptionist or staff member. Using the Kiosk Mode saves your office administrative strain and improves the patient experience.
If you would like more information, please take a look at our kiosk mode video.
To use Kiosk Mode, open your Check-In App and sign in. Tap on the menu button(
By default, the home button on your iPad is not disabled. To temporarily disable the home button and prevent your patient from closing the app, enable guided access in your iPad settings. To begin Kiosk Mode, select Start Kiosk Mode.
When you select Start Kiosk Mode, you will be directed to the first page of Kiosk Mode. When a patient finishes checking in, the check-in screen will revert to this page.
When a patient hits Start, they will be required to verify their appointment. They will need to enter their name and date of birth to begin. The patient will need to have an appointment before using Kiosk Mode and will need to type in an exact name and date of birth match to your EHR to continue.
After the appointment has been verified, your patient may now follow the onscreen instructions to check-in. This order is based on the check-in workflow you have customized.
