What's New
Billing and Payments
| Summary | Description | Knowledge Base Article |
| Eligibility Checks with alternate payer | We have added an exciting new feature for those claims where the eligibility information comes from one company, and the claim goes to another payer for processing. This scenario is most common in the chiropractic and mental health fields. There are now 2 separate fields that hold the information, eliminating the need to change the information to obtain eligibility information. | Alternative payer eligibility |
| Insurance Credit Card Payments | If you utilize DrChrono Payments for your credit card payments, you will also have access to a new feature to process credit cards sent by insurance payers. The feature will automatically be available under the Billing menu. | Insurance Credit Cards |
| EDI Enrollment Status Changes | Within enrollment details, we will be capturing the date, time, user, and status change so a full picture of the enrollment can be followed. | ePS Enrollment Module Activity Log |
| Patient Payment Plans | For patients who need to spread out their balance due over time, you can now set them up on a patient payment plan within DrChrono | Patient Payment Plans |
| Reorder Diagnostic, Procedure, and Custom Codes | ICD-10 diagnosis codes, CPT, HCPCS and custom codes can now be easily rearranged in the patient's clinical note and the patient's appointment on the schedule. |
Patient's Clinical Note Patient's appointment |
| Optimize payer search | For accounts utilizing clearinghouse ePS, the payer search will show payers for whom enrollment has been initiated and/or completed, will be shown first. | ePS Optimize payer search |
| Additional HCPCS codes | HCPCS codes, M1196 and M1204 have been added to the DrChrono system and can be added to your fee schedule and included on patient claims. | |
| Additional HCPCS code | HCPCS code J0576 was added to the DrChrono system and can be added to your fee schedule and included on patient claims. | |
| Additional HCPCS code | HCPCS code M1159 has been added to the DrChrono system and can be added to your fee schedule and included on patient claims. | |
| Additional HCPCS code | HCPCS code C7522 has been added to the DrChrono system and can be added to your fee schedule and included on patient claims. | |
| Additional HCPCS code | HCPCS code M1153 has been added to the DrChrono system and can be added to your fee schedule and included on patient claims. |
Clinical and Regulatory
| Summary | Description | Help Center Article |
Patient chart header and clinical notes header
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DrChrono has updated the charting experience by providing the ability to view patient flags in all sections of the patient chart. Both the new patient chart and clinical notes headers will have the patient flags displayed within them. For the new patient chart header, we will also have a new green icon indicating if onPatient was enabled for the patient. You can refer to the following article to gain more information on the new design changes: | Patient Chart and Clinical Notes Header |
Practice Management
| Summary | Description | Help Center Article |
Reminder Report Update for Text Message Segment Information
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The Reminder Report now includes information related to reminder segments. |
API
| Summary | Description | Resources |
Updated Documentation for /api/appointments Resources
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We have updated our documentation for to include sample code on how to read and write appointments for /api/appointments. | API appointment list |
| Updated Documentation for /api/patients_list Resources
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We have updated the API documentation for /api/patients_list to clarify how GET /api/patients_list functions. | API Patient List |
| Updated API Documentation for Recurring Appointments on appointments_create | We have updated our API documentation to include recurring appointment updates for appointments_create. | API Recurring Appointments |
Resolutions
| Product Area | Summary | Description |
| Billing and Payments | Box 32A (Facility NPI) transmitted in loop 2310C
|
The Facility NPI was being transmitted in loop 2310C when the Facility and Billing NPI are identical. This has been updated so when the two NPIs are identical, Box 32A will be blank when transmitted via EDI. |
| Billing and Payments | Claims for patients living outside of the U.S. |
Information transmitted in N401 should be the patient's home city and N404 should be the patient's home country. The state and zip code fields should be left blank. |