A clinical note can be unlocked by following the below steps.
1. Navigate to Clinical > Clinical Notes.
Note: You can also open a clinical note through the appointment window or the appointments section of a patient's chart.
2. Adjust applicable filters as needed and select the note you would like to unlock. A locked note's status will appear as View Note.
3. Click the Unlock button. If the note is not locked yet, it will read Sign & Lock.
4. A window will open with a message. To continue, click Unlock.