How to make a payment in Netsuite

If you have an open invoice with DrChrono, you can pay it quickly and easily via a self-service option in Netsuite.

Here are the steps:

  • Login to the Customer Center
  • Click on Make a Payment on the left side of the screen

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  • Fill in the 2 sections noted below

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  • Enter the payment amount or select the invoice(s) you are paying

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  • Enter your credit card information

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  • The System Information External ID Mirror section can be disregarded

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  • The Custom Subscription Customer section can be disregarded

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Once all fields are filled in, please select Submit at the top or bottom of the page.

Once your payment has been submitted, you will receive a confirmation message.

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Make a payment with a secure link located on your invoice

You can also make payment from the secure link listed in your invoice. It will take you to a screen where you can pay your invoice.

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