OnPatient Password Requirements

A minimum password length of 12 characters was implemented to meet industry standards and best practices, enhancing the protection of patient accounts, sensitive information, and the OnPatient platform’s overall security.

Requirements

• At least 12 characters, but no more than 50 characters
• At least 1 uppercase letter
• At least 1 lowercase letter
• At least 1 number
• At least 1 special character (! @ # $ % ^ & * ( ) , . ? " : { } | < > )
  • Common characters like _, -, +, =, [, ], /, \, ', `, ~, and  ; don't satisfy the special character requirement (though they are allowed as additional characters in the password)
• No sequential or repetitive characters (for example, 12345 or aaaaaa)
• No context-specific passwords (for example, onPatient20$4)
• No commonly used passwords
• Do not reuse a password used in the previous five password changes.