How do I use the alternatives/copay/coverage pane?

Helpful Supplementary Information to Prescriptions

The alternatives/copay/coverage pane appears after selecting a medication or supply in a patient chart's Send eRx page.

These may or may not be clickable depending on the medication selected and the patient's insurance plan:

  • Alternatives: Other options for the selected medication
  • Copay: Standard copay information according to the patient's insurance plan
  • Coverage: Pharmacy benefit management (PBM) information

Alternatives

Provides a list of alternative medications and supplies to the medication or supply selected. This will include retail prices (if available) and the formulary status (if available). Formulary status is indicated by a colored one or two-character code pictured as P3 and P2 on this page.

For a guide on formulary statuses, please refer to our guide here: eRx: What do the U/NF/NR/NP/PX (formulary) symbols mean?

Copay

Displays the patient's insurance information and the standard copay for this medication according to the patient's insurance plan (if available).

Coverage

Displays pharmacy benefit management (PBM) information. Includes a list of flags and additional information on the selected medication.