How does DrChrono handle duplicate ERAs?

There are times when a payer will send 2 of the same ERA/835 files to a provider's account. When these files are received into DrChrono, they will both be listed under Billing > Remittance Reports with a duplicate flag. Only one file will be posted to the account.

Screenshot 2023-08-22 at 10.03.41 AM.png

Duplicate PNGs for Free Download