To use the Patient Check-In App to its full potential, you must prevent a patient from exiting the app. You may prevent the patient from exiting the Check-In app by enabling Guided Access on your iPad. This is especially important if you are using Kiosk Mode within the DrChrono Check-In app where the iPad is placed in a kiosk stand intended for patient self-check-in.
To enable Guided Access, open your iPad system settings. On your settings page, select the Accessibility tab.
Next, select Guided Access.
Next, tap the switch to enable Guided Access and select Passcode Settings.
Set a passcode that you will remember to end the Guided Access session. You can also use Face ID or Touch ID.
To activate Guided Access, open the DrChrono Check-In app and rapidly press the top or home button three times and tap Start in the top right hand corner. Now the home/top button will be disabled until you triple-tap your home/top button once again and enter the passcode you set up in the previous step or use Touch ID or Face ID to unlock.