ePS Resources

Articles

How to enroll with ePS for just real time eligibility checks
**** Please note, if you submit any request other than real-time eligibility (Claims and/or ERA) you could potentially impact ALL of your claim submissions **** For any questions, please reach out to support . Here is...
How to access the eProvider Solutions Enrollment Portal
To access the EPS (eProvider Solutions) portal to submit requests for claims, electronic remittance advice, and eligibility inquiries: Navigate to Billing > Enrollment. The screen that appears will begin the pro...
VIDEO: Navigating the eProvider Solutions Enrollment Portal
Integrated with your DrChrono account is an enrollment portal for ePS (eProvider Solutions) to make it easy and efficient to submit your enrollment requests and check on their status in real-time. The video below will walk you through the p...
ePS Enrollment Module - What do the different statues mean?
Within the ePS (eProvider Solutions) enrollment portal, you can see different statuses under the Managed Submitted tab. They include: Complete Form Created, Provider Action Required Digital Signature - The form can be signed digital...
HHS letter regarding the Change Healthcare cyber attack
Letter from the Health Sector Council Attached please find a link to a letter dated March 25, 2024. https://healthsectorcouncil.org/wp-content/uploads/2024/03/HHS-Letter-and-Appendix-to-HC-Providers-1.pdf ...
ePS: Available services display in the patient's chart
For customers utilizing eProvider Solutions (EPS) as your clearinghouse during the Emergency Access, you can see in your patient's chart what services (Electronic Claims, ERAs, Eligibility) are available for each payer. If you are not currently...
Upcoming Availity Rejections
Potential Availity Rejected Claims Our EverHealth clearinghouse, eProvider Solutions (ePS) has received an important communication from Availity regarding updates to their claim processing procedures. Beginning Saturday, March 16, ...
What happens with my ERAs?
DrChrono will continue to receive ERAs from Change Healthcare (once they are back online) for your account and they will post as usual, even if you submit a request to change your clearinghouse to eProvider Solutions (ePS). Once your payer E...
Updates from Change Healthcare
Updates from Change Healthcare can be viewed here: https://www.unitedhealthgroup.com/ns/changehealthcare.html Please Note: It's important to understand that when Change Healthcare (CHC) announces they are "beginning to p...
Change Healthcare Payer ID to ePS Payer ID Crosswalk
Attached is a crosswalk from Change Healthcare Payer IDs to ePS (eProvider Solutions) Payer IDs. It can identify the corresponding payer ID between Change Healthcare and eProvider Solutions. Note - To easily find a Change Healthcare p...
AMA Response to Change Healthcare cyber attack
Updates from AMA regarding the February 21, 2024 cyber attack on Change Healthcare. https://www.ama-assn.org/practice-management/physician-health/change-healthcare-breach-financial-relief-resources-and-next ...
What if a payer requests a certain field/provider number to show in a specific field?
The Insurance Setup screen has multiple functionalities. Depending on how your provider/organization is credentialed, some claims may need to be billed with an individual NPI or SSN while another is billed with the group NPI and TIN. This scree...
Bulk Editing Payer IDs
Updating patient insurance in bulk If you need to update the payer IDs on your patient charts, you can do so for all patients with a particular insurance at once. You don't have to update them one by one. The Bulk Edit Payer ID feature wi...
How to bulk submit claims
Submitting multiple claims If you have multiple claims needing to be sent to the same payer, you can save yourself some time and keystrokes by submitting them altogether. Note: Bulk submitting claims is for the init...
Payers who need enrollment to obtain eligibility information
Enrollment required for RTE The following payers require enrollment to obtain eligibility information as of 3.08.2024. Payer Name Payer Id Blue Cross Blue Shield Of Michigan (Institutional) 100939 Blue Cross ...
eProvider Solutions FAQ
Find answers to the most frequently asked questions about eProvider Solutions.
What does rejection EPSOUT mean?
Rejection code EPSOUT In response to the recent cyber issue at Change Healthcare, ePS (eProvider Solutions) has implemented a proactive measure by rejecting all claims submitted to Change Healthcare dating back to February 21, 2024. These...
Change Healthcare CyberSecurity Issue - Resolution
We wanted to provide you with an update regarding our Everhealth clearinghouse partner, eProvider Solutions (ePS). They have informed us that they are closely monitoring Change Healthcare’s (CHC) ongoing efforts to restore connections with payers fo...
Payers who require enrollment for Real Time Eligibility (RTE)
Type Name Payer Id Vendor Payer Id BC Blue Cross Blue Shield Of Delaware (Highmark) 100026 47181 BC Blue Cross Blue Shield Of Pennsylvania (Highmark) 100052 54771 BC Blue Cross Blue Shield Of Pennsylvania (Highmark) (Institutio...