In the event you need to delete an appointment, you can do so from the calendar or from the patient chart. If you need to recover a deleted appointment see our article here.
From the calendar, open the appointment you need to delete and select Delete. A window will open up asking if you are sure. Deleting an appointment will also delete the clinical note and claim information. Click Delete to complete the process. The appointment will be removed from your calendar.
You can also delete an appointment from the patient's chart in the Appointments section. Open the chart. Select Appointments from the menu on the left. Click Edit Appointment to open the appointment window. Select Delete. When you refresh the page, the appointment will be gone.
You can require a reason for deleting the appointment if you would like. This needs to be set up under Account > Offices. Select the office you would like to add this requirement. Next, check the box for Require reason when deleting appointments and Save. Repeat for other offices.
Now, a text box will appear for the user to enter a reason when deleting the appointment.