The patient balance ledger is where you can see all outstanding balances, per patient, categorized by whether they are pending from insurance or are due from the patient themselves.
To navigate to the ledger, hover over Billing and select Patient Balance Ledger.
As with other screens in DrChrono, you have several options to view the information.
In the patient balance ledger, your options include:
- Claim Type - If institutional claims are enabled for your account, you will see the claim type option. You can use it to select between institutional or professional claims, or both. If you do not have institutional claims enabled, you will not see this option.
- Patient - You can search for a specific patient.
- Date range - You can select a specific date of service or date range.
Once you have your selections chosen, click on the blue Load button for the information to populate. You also have the option to export the information to a file that will be available in your message center.
The information will populate and be broken down into 30-day range increments.
You can see additional information for any of the figures by clicking on any of the blue dollar figures. It will expand and show you additional details. You can print a Super Bill from this screen by clicking on the icon labeled "Super Bill" on the right.
You can also click on the blue date of service on the left of the screen. It will take you to the Live Claims Feed where you can see additional details and/or take action on the appointment, if needed.