You can now set up multiple offices for telehealth. Individual offices now have the capability to enable telehealth to schedule video visits.
Go to Account > Offices to set up your offices for telehealth.
To enable the office for telehealth toggle the switch from off () to on (
).
If you have various providers using telehealth, each provider will have to agree to telehealth to the telehealth Terms of Service, Privacy Policy, and contract addendum in their account.
After the provider has agreed to Terms of Service, Privacy Policy, and contract addendum you can enable telehealth in the office(s) you would like to use for video visits.
When you schedule a video visit, you will see which offices are available to select for telehealth. In the example below, Office 2 is not enabled for telehealth so we are unable to select it for a video visit.
When scheduling a video visit on the iPad, you will only be able to select from the telehealth-enabled offices.
OnPatient
If you have online scheduling enabled for your patients with multiple offices enabled for telehealth, you will need to set up online schedules for each office. See our article on enabling online scheduling.
Once your offices are set up, patients will select Book Video Visit on OnPatient.
They will then select a provider (if available) and office for their video visit.