If you need to delete payer adjustments or patient responsibility amounts, you can do so through the Live Claims Feed (LCF).
- Navigate to Billing > Live Claims Feed
- Pull up the patient's account via their name, chart ID, or claim number. Click on the date of service to enter the appointment specifics.
- Scroll down to where the charges are located
- Scroll over to the right where the red Xs are located. Click on the red X on the line you wish to delete.
- The system will show a warning message to verify that you want to delete the line item. Once you click "OK", the line item will be deleted.