New Articles

  1. Adding a Referring Provider to a Patient Chart

    Adding a referring provider to a patient chart is easy to do in DrChrono and only takes a few steps. 1. Navigate to a patient's chart by going to Patients > Patient List and selecting the chart or searching for the patient. 2. Select t...
  2. How do I port my fax number out of DrChrono?

    Whether you are porting your fax number from DrChrono to another EHR vendor or to a separate carrier, you will need to work with the new vendor to port your fax number from DrChrono. The new vendor will handle the process of porting your fax number...
  3. Adding the COVID-19 Vaccine to a Patient's Chart

    You can easily document the COVID-19 vaccine in a patient's chart under the immunizations section. 1. Navigate to the patient's chart by going to Patients > Patient List or by using the Search field. 2. Selec...
  4. Adding Gender Identity and/or Sexual Orientation to a Patient's Chart

    You can add easily gender identity and sexual orientation to a patient's chart in the demographics section. 1. First, enable this feature on your account. Go to Account > Provider Settings and select the General tab. Scroll dow...
  5. Submitting Worker's Comp Claims through DrChrono

    Carisk Partners (fka iHCFA) is a clearinghouse specifically used for billing claims only to Worker's Compensation and Auto Accident payers. One difference with Carisk (fka iHCFA) (compared with regular clearinghouses such as Change Healthcare...
  6. Sales Tax Feature

    Using the Sales Tax Feature The Sales Tax screen will help you track amounts collected on applicable products and services from your account.    To navigate to the screen, hover over Billing and then select Sales Tax from the me...
  7. Patient Balance Ledger

    The patient balance ledger will display all outstanding balances, per patient, categorized by whether they are pending from insurance or are due from the patient themselves.    To navigate to the ledger, hover over the Billing header an...
  8. What are Unmatched ERAs?

    When ERAs are received into DrChrono from the clearinghouse, they are validated against the appointment before posting. If the match is found, the payment will automatically be posted. If there is no match found (whether the patient o...
  9. Sending Direct Messages

    Direct messaging is an easy way to securely send patient information/documentation electronically. Direct messages can only be exchanged with other direct services. Therefore, both the sender and recipient need to have direct messaging set up to u...
  10. What is the Product/Procedure option?

    The Product/Procedure Report will show you what CPT/HCPCS/Custom and ICD-10 codes have been billed throughout your practice, along with detailed patient information if you need to dig deeper. Offices use this report to identify the most use...