1. My patient did not receive their email reminder. Is it possible to send another link?
When a video visit is booked, an email is automatically sent to the patient after saving the appointment. You can also send additional reminders with...
You can easily access your favorite medications on the iPhone EHR App when sending a prescription from the Send eRx option in the menu.
1. Select the patient you need to send the prescription for and tap the menu ( ) icon.
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You can use the Save Section feature to add signatures to forms on DrChrono's EHR iPad app.
1. To begin, tap on Start Visit to navigate to the clinical note for the visit.
2. Select the form you woul...
You can easily add breaks to your schedule with the iPhone app. The process is similar to scheduling an appointment. Adding breaks on DrChrono's iPhone app gives you more flexibility to manage your schedule in the mobile application.
1. Sele...
You can easily add breaks to your schedule with the iPad app. The process is similar to scheduling an appointment. Adding breaks on DrChrono's iPad app gives you more flexibility to manage your schedule in the EHR App.
1. Select the ( ) in ...
You can easily send controlled substance prescriptions on DrChrono's EHR app for the iPad Similar to sending a prescription through the web, there are two ways ID.me performs multi-factor authentication (MFA) to send prescriptions: a push notifica...
After you have had your identity verified through ID.me and been approved in DrChrono, you can send electronic prescriptions for controlled substances (EPCS). With ID.me there are two ways you can perform multi-factor authentication (MFA) to ...
Sometimes, when a payer does not respond within a certain period of time, they are required to pay interest in addition to any reimbursement that is due for services rendered. The payment needs to be posted so it is recorded and so that your re...
Billing for a No-Show Appointment If a patient does not show up for an appointment and your office has a policy of charging if not canceled within a certain time frame, you can bill the patient a fee for that missed visit by using custom ...
Sometimes a payer will require a separate identifier on the claim along with the billing/rendering NPI. DrChrono makes it easy to add this information, by payer, so that it will be on each claim, helping to ensure that your claim is accepted for pr...