Submitting Medicare claims successfully requires completing payer enrollment and addressing any related errors. This guide provides an overview of the enrollment process, common errors, and specific scenarios to help you navigate these tasks effecti...
Text-to-Pay is a convenient feature in DrChrono that allows practices to send payment links to patients via text message. However, its availability depends on specific conditions related to the payment integration used by the practice. Below, we out...
When processing insurance claims in DrChrono, you may encounter situations where claims remain stuck in the "Bill Insurance" status. This issue often arises due to problems with the provider's account status, such as suspension or inactivity. Below,...
Managing insurance claims in DrChrono can sometimes pose challenges, such as claims remaining in "Balance Due," incorrectly moving to patient responsibility, or being rejected by secondary payers. This article guides in resolving these issues and pr...
Insurance claim rejections can occur for various reasons, often related to errors or mismatches in the submitted information. Below, we outline the most common reasons for claim rejections and provide step-by-step guidance on how to resolve them. ...
Workers' Compensation claims require a Condition Code to populate in HCFA box 10D, and transmit in loop 2300 segment HI on EDI files. The condition codes can be entered on the patient's appointment screen. Navigate to Billing > Live Claims Fee...
The system will automatically flag any inactive ICD-10, CPT, or HCPCS codes at the appointment level as soon as they are applied—regardless of whether they come from templates, billing profiles, or a manual entry. This real-time alert gives staff ...